Terms and Conditions
Terms & Conditions
Please read these Terms and Conditions carefully before browsing our collections or placing an order. They explain the terms that apply when you use the Vinato website and services.
Overview
Welcome to Vinato. The terms "we", "us" and "our" refer to Vinato. We operate vinato.online, an online fashion store offering clothing, footwear, accessories, and related information, content, and tools (the "Services").
These Terms and Conditions, together with the policies referenced herein, describe your rights and responsibilities when using our Services. They apply to all website users, including browsers, customers, and contributors of content.
These Terms contain important legal information, including warranty disclaimers and limitations of liability.
By visiting, accessing, interacting with, or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.
Access & Account
By agreeing to these Terms, you represent that you are at least the age of majority in your country, state, or province of residence and have the legal capacity to enter into binding agreements. Where applicable, you confirm that you have provided consent for minor dependents under your supervision to access and use the Services on devices owned, purchased, or managed by you.
You may be required to provide personal information, including your email address, billing details, payment information, and shipping address. You confirm that all information provided is accurate, current, and complete and that you are authorized to provide it.
You are responsible for maintaining the confidentiality and security of your account credentials and for activities conducted under your account. Notify us immediately of any unauthorized use or suspected security breach. You may not transfer, sell, assign, license, or otherwise allow a third party to use your account.
Our Products
We make reasonable efforts to ensure that product descriptions, representations, and images are accurate, complete, and up to date. However, visual representations may vary depending on your device, screen settings, or other technical factors.
The actual appearance, features, or results of a product may differ from what is displayed or described on our website. We cannot guarantee that every product will look identical to its online representation or meet every individual expectation.
Product descriptions, specifications, prices, availability, and other information may change without prior notice. We reserve the right to modify, suspend, discontinue, or limit the quantity or availability of products, subject to applicable law.
Orders
When you place an order, you offer to purchase products from Vinato. Your order is accepted when confirmed by us, subject to product availability. Confirmation may be provided by email or phone.
For card payments, the full amount is charged when you place your order. For cash on delivery, the full amount is paid to the courier upon delivery.
Order confirmation may include processing, preparation, or shipment information. Please review all order details before submitting your order.
Orders may be cancelled within 24 hours of being placed, as described in our Refund, Cancellation and Exchange Policy . After 24 hours, cancellation or modification requests may not be possible. We will make reasonable efforts to notify you if an order is rejected, modified, or cancelled.
Purchases are intended for personal or internal business use, not resale, redistribution, or unauthorized commercial use, unless Vinato expressly agrees otherwise in writing.
Prices & Billing
Prices, fees, discounts, and promotional offers may change without prior notice. The price applicable to your order is the price in effect when you place it and will be confirmed in your order confirmation or equivalent notice.
Unless expressly stated otherwise, prices do not include applicable taxes, shipping fees, handling charges, customs duties, import fees, or other governmental charges.
Online prices may differ from prices in physical stores, on third-party platforms, or through other sales channels. Promotions may be subject to separate terms, which prevail where they conflict with these Terms.
You agree to provide and maintain accurate, complete, and up-to-date billing, payment, and account information.
We accept cash on delivery and major credit and debit cards. Prices are displayed and charged in US Dollars (USD). Available payment methods are shown at checkout.
You confirm that your payment information is accurate, you are authorized to use your chosen payment method, and you agree to pay the product price and any applicable taxes, shipping costs, handling fees, or other charges.
Cardholders should retain transaction records, invoices, and a copy of these Terms.
Shipping & Delivery
This section applies to physical product orders. Delivery times are estimates unless expressly agreed otherwise.
Our separate Shipping Policy contains further information about delivery destinations, timelines, shipping costs, and customs charges and forms part of these Terms.
Orders are delivered across Lebanon within 3–4 business days. Worldwide shipping is available via Aramex, with international delivery times varying by destination.
International orders are final sale, subject to mandatory rights under applicable law. Delays may occur due to carrier operations, customs, or circumstances beyond our control.
Intellectual Property
Content available through our Services, including trademarks, brand names, logos, text, graphics, images, videos, audio, product descriptions, reviews, and the overall website design and arrangement, belongs to Vinato, its affiliates, licensors, or the relevant third parties and is protected by applicable intellectual property laws.
These Terms grant you a limited, non-exclusive, non-transferable right to access and use the Services for personal, non-commercial purposes.
Without prior written permission from Vinato, you may not copy, reproduce, distribute, modify, republish, create derivative works from, publicly display, download, store, or otherwise exploit website content, except where expressly permitted by these Terms or applicable law.
Nothing in these Terms grants you a license to intellectual property owned by Vinato or any third party. All rights not expressly granted are reserved. Trademarks and brand names remain the property of their respective owners.
Optional Tools
Our Services may provide access to third-party tools, features, or applications that are not owned, controlled, or operated by Vinato. We do not control or guarantee their availability, functionality, or performance.
To the extent permitted by applicable law, third-party tools are provided on an "as is" and "as available" basis without warranties or conditions from Vinato. Your use of these tools is at your own risk.
You are responsible for reviewing and agreeing to the terms and policies of the relevant third-party providers.
New features, tools, or services introduced in the future will also be subject to these Terms.
Third-Party Links
Our Services may include links to third-party websites, platforms, or services that are not owned or controlled by Vinato, including embedded third-party functionality.
We do not control third-party websites or guarantee the accuracy of their content, products, services, or policies. To the extent permitted by law, we are not responsible for losses arising from your use of or reliance on third-party content or services.
We encourage you to review the terms and privacy policies of third-party websites before interacting with them or making transactions. Questions or claims about third-party products and services should be directed to the relevant provider.
Privacy Policy
Personal information collected through our Services is handled in accordance with our Privacy Policy, available on our website. Please review that policy to understand how we collect, use, and protect information.
Where necessary to operate, maintain, and improve our Services, personal information may be processed by third-party service providers or platform providers, including hosting and e-commerce platforms.
Your information may be transferred to or processed in other countries as necessary to provide the Services, subject to applicable legal requirements.
Errors, Inaccuracies & Omissions
Our Services may occasionally contain typographical errors, inaccuracies, or omissions relating to products, descriptions, pricing, promotions, offers, availability, shipping charges, delivery times, or other information.
We reserve the right to correct errors, inaccuracies, and omissions and to update or modify information when necessary.
Where information is materially inaccurate, we may need to modify or cancel an affected order, including after submission or confirmation, subject to applicable law. We will make reasonable efforts to notify affected customers where appropriate.
Prohibited Uses
You may use our Services only for lawful purposes. You agree not to use them for unlawful, fraudulent, or malicious activity or in violation of applicable laws or regulations.
You must not:
- Infringe intellectual property rights or violate the rights of others.
- Harass, harm, or submit unlawful, false, or misleading content.
- Transmit viruses, malware, or harmful code.
- Engage in spamming, phishing, scraping, or unauthorized data collection.
- Interfere with, disrupt, or bypass website security or functionality.
- Copy, resell, or commercially exploit the Services without written permission.
We may refuse a transaction where necessary to comply with sanctions, trade restrictions, or other legal requirements. We may suspend or terminate access for violations of these Terms, subject to applicable law.
Termination
We reserve the right, subject to applicable law, to suspend or terminate your access to the Services or any part of them where appropriate, including in response to a breach of these Terms.
Upon termination, you remain responsible for amounts that became due and payable up to and including the date of termination.
Provisions that by their nature should survive termination will remain in effect, including provisions relating to intellectual property, feedback, liability, indemnification, governing law, and other continuing obligations.
Disclaimer of Warranties
Information provided through our Services is for general informational purposes. We do not guarantee that all information is accurate, complete, or reliable, and reliance on it is at your own risk.
Except as expressly stated by Vinato and to the extent permitted by applicable law, the Services and products are provided on an "as is" and "as available" basis without express or implied warranties. These may include implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, or that every defect will be corrected.
Some jurisdictions do not allow certain warranty exclusions. Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.
Limitation of Liability
To the fullest extent permitted by applicable law, Vinato and its affiliates, directors, officers, employees, agents, contractors, service providers, licensors, and partners will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the Services or products.
Such damages may include loss of profits, revenue, savings, data, business opportunities, or replacement costs, whether a claim arises in contract, tort (including negligence), strict liability, or otherwise, even if the possibility of such damages was known.
We are not responsible for errors, omissions, interruptions, or losses arising from the use of the Services or content made available through them, to the extent permitted by law.
Nothing in these Terms limits liability that cannot lawfully be limited or excluded.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Vinato and its affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers against claims, liabilities, damages, losses, and reasonable legal expenses arising from:
- Your breach of these Terms or documents incorporated by reference.
- Your violation of applicable law or the rights of a third party.
- Your use of the Services or products in violation of these Terms.
We will notify you of an applicable claim where reasonably practicable. You agree to cooperate in its defense and provide relevant information when reasonably requested. Any defense or settlement arrangements remain subject to applicable law.
Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law or severed where necessary.
The remaining provisions will continue in full force and effect to the extent they remain valid and enforceable.
Waiver & Entire Agreement
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with policies and rules posted on our Services, constitute the agreement between you and Vinato concerning your use of the Services and supersede prior or contemporaneous agreements or communications on that subject, to the extent permitted by law.
Any ambiguity in the interpretation of these Terms will be interpreted in accordance with applicable law.
Assignment
You may not assign, transfer, or delegate your rights or obligations under these Terms without Vinato's prior written consent. Any attempted assignment without the required consent will have no effect to the extent permitted by law.
Vinato may assign, transfer, or delegate these Terms, in whole or in part, subject to applicable law.
Force Majeure
Vinato will not be responsible for a failure or delay in performing obligations where caused by events beyond our reasonable control.
Such events may include natural disasters, war, terrorism, civil unrest, labor disputes, government actions, power failures, internet or telecommunications outages, epidemics, pandemics, or other events beyond our reasonable control.
Where permitted by law, affected obligations may be suspended for the duration of the event. We will resume performance as soon as reasonably practicable after the event ends.
Governing Law
These Terms and any separate agreements under which we provide Services are governed by and interpreted in accordance with the laws of Lebanon.
Disputes arising out of or relating to these Terms or your use of the Services will be submitted to the competent courts of Lebanon, subject to any mandatory jurisdictional rights under applicable law.
Changes to These Terms
The current version of these Terms will be available on this page. We reserve the right to update, modify, or replace parts of these Terms by posting revised terms on our website.
Please review this page periodically for changes. Where required by applicable law, we will provide notice of material changes.
Continued use of the Services after revised Terms become effective constitutes acceptance where legally valid.
Contact Information
If you have questions about these Terms and Conditions, please contact Vinato using the details below.
Business email:
rabihnasr00@gmail.com
Men's stores:
+961 81 954 153
Women's store:
+961 81 684 636
Store locations:
Dora / Daoura, Dahye / Msharafieh,
and a women's store in Bourj Hammoud, Lebanon.
Contact page:
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